A lot of agents are afraid to push clients to write online reviews because they’re afraid of negative reviews. It’s a legit concern and there is a solution. Use a customer survey to filter out the unhappy people. Send clients a customer survey with two different outcomes. A satisfied survey score sends them to a page asking for a review with direct links to review your agency. An unsatisfied survey score shows them a feedback form so you can find out what’s wrong and fix it.
